What is the Standard the Service at The Coffee Club? 

When we eat out, what we look for besides the great taste of food is satisfying customer service as we tend to enjoy our food more when we feel good. That is also the reason why we would return to that eatery in the future. 

Every single staff at The Coffee club have been professionally trained to provide the best service to all their customers. 

We have also experienced their excellent service from their attentive staff who pay high respect to their customers with polite and friendly manner when they welcome the guests, serve the food, communicate with us or express their thanks. 

What is even more admirable about their exceptional service is that there are 6 steps to their service to ensure 100% customer satisfaction as shown below:

1.       Welcome every guest with smile and hospitality

2.       Take each order with care 

3.       Serve food and drinks cautiously

4.       After serving, ask customers for feedback, extra requests, or concerns. Acknowledge them and provide valid solutions right away

5.       Take actions on the given feedback and provide solutions. Follow up if they have anything more to say or suggest

6.       Politely greet and express thanks to the customers  

Come and enjoy the utmost standard customer service at The Coffee Club, where you will be looked after. 

The Coffee Club

  • Rue Pasteur (51), Corner of St. 63, Sangkat Boeung Keng Kang, Khan Chamkarmon, Phnom Penh
  • 023 230 786

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